Many FIAT group vehicles from the 2018 model year onwards (
sold from mid-2017)
are fitted with a
Security Gateway (SGW) module.
This sits between the diagnostic socket and the rest of the diagnostic system, and prevents everything except
read-only access to the car, unless the tool can supply a session-specific security code from FIAT's servers.
Low-cost aftermarket tools such as MultiECUScan do not have access to those servers, and so can only access read-only
data on vehicles fitted with an SGW (unless you physically bypass the module).
If you have bought the package for a 2017 or newer model, do
NOT activate the software license immediately (as
once activated it
cannot be refunded).
Please follow the rest of the setup instructions supplied with your package, then plug into the vehicle (with the OBDLink
interface directly into the car - do not use any of the coloured adaptors), and run the 'Scan' function in the software.
If your vehicle has an SGW module it will be reported on the list.
If so, please do not activate the software, and
contact us.