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2024 Christmas & New Year order information

We'd like to wish all our customers a Merry Christmas and a Happy New Year!

Our last order dates and opening times for the Christmas and New Year period are listed below. Orders can be placed online at any time - we will ship the order as soon as we're open.

Last order dates


If you require your order before Christmas, please make sure the items you order are listed as 'in stock' on the website. Depending on the delivery service you choose at the checkout, your order needs to be placed before the times and dates listed below:

Delivery service selected Last order time & date
Royal Mail 2nd Class Post 1:00pm, Wednesday 18th December
Royal Mail 1st Class Post 1:00pm, Friday 20th December
Royal Mail Tracked 24 1:00pm, Friday 20th December
Next Working Day Courier (Usually shipped by DHL) 1:00pm, Monday 23rd December
DHL Saturday Delivery (Non 'Highlands & Islands' addresses) 1:00pm, Friday 20th December
Royal Mail Special Delivery (Next Working Day) 1:00pm, Monday 23rd December
Orders to 'highlands and islands' destinations should be placed at least 2 days sooner to guarantee delivery.
Also please allow extra time if weather becomes inclement during the Christmas period.



Please note, these are the latest possible dates for postage that the delivery services expect to be able to deliver in time for Christmas.
We would strongly recommend placing your order before these dates if possible, as bad weather or other problems with the delivery services could cause additional delays.

Opening times and expected deliveries


The table below shows details of which days we are open, and expected delivery times for orders placed before our order cut-off times on each day if you place an order with a next-working-day service (and the order is not being delivered to a 'highlands & islands' destination).

Order Date December January
Mon
23rd		 Tue
24th		 Wed
25th		 Thu
26th		 Fri
27th		 Sat
28th		 Sun
29th		 Mon
30th		 Tue
31st		 Wed
1st		 Thu
2nd		 Fri
3rd		 Sat
4th		 Sun
5th		 Mon
6th
Are we open? Yes Yes 1 No No No No No Yes Yes 1 No Yes Yes No No Yes
Expected delivery date (with Next Working Day shipping) Tue
24th
Dec		 Tue 2
31st
Dec		 Tue 2
31st
Dec		 Tue 2
31st
Dec		 Tue 2
31st
Dec		 Tue 2
31st
Dec		 Tue 2
31st
Dec		 Tue 2
31st
Dec		 Thu
2nd
Jan		 Fri
3rd
Jan		 Fri
3rd
Jan		 Mon
6th
Jan		 Tue
7th
Jan		 Tue
7th
Jan		 Tue
7th
Jan
Special notes: 1 - Open until approx 1pm.     2 - Due to the 5-day closure, not all parcels may ship on Dec. 30th.

Please note, although the postal and courier services are operating between Christmas and New Year, there may be backlogs in their systems, which may cause a slight delay to next working-day deliveries.
If you urgently need an item between Christmas and New Year we recommend ordering for delivery before Christmas.
All deliveries will resume as normal on Thursday January 2nd.


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